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Returns & Exchanges Policy

We will accept your return for a refund, store credit or exchange within 14 business days of purchase. 
Steps to follow:
Please send us an email notification to ladyjadine@outlook.com. Once we receive your email, we will gladly start the return process. In addition, please be advised about our return policy as followed.

Return Order to:
  • West Babylon, NY 11704
  • Monday to Saturday: 10AM - 5PM
  • Sunday: Closed
  • Phone: 631-605-0767
  • Email: ladyjadine@outlook.com
Please be sure to send your item(s) back in full accordance with our return policy:
  • Returned within 14 business days of receipt of receiving your order.
  • Items must be unworn, unwashed, and have original tags attached.
  • Items must be free of stains, makeup, or odor.
  • We reserve the right to limit or refuse any return or exchange.

Non-returnable items include: sale items, accessories and bodysuits.
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